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DPA Reference No:- ZA450388

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Chronicle implements Zen Desk

March 16, 2019

As part of our continuous effort to provide customers the best possible user experience

 

Chronicle has implemented and embedded the Zendesk ticketing system, community and the knowledge base into Chronicle Online.

 

"The zendesk platforms provides a modern online solution to help us manage and respond to customer queries within defined SLA's. The knowledge base is also a great training and support resource capable of providing excellent user guides and resource tools. With the online community resource being adopted Chronicle and our customers can interact and share ideas around product development and industry trends." Rupert Lassen Director

 

 

For further information please view the zendesk website. https://www.zendesk.co.uk/

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